Customer Service


Subcategories

Cogent Communications prides itself on superior customer service. Below are some questions that are frequently asked of our support team. Scroll down to review all the questions and their corresponding answers.

Cogent Communications prides itself on superior customer service. We are available to you 24 hours a day. Please make sure to have your Customer Account Number ready for your call or include it in the subject line of any e-mail you send. We appreciate your business!

To serve you better, Cogent Communications offers a customer portal.