“Cogent gave us a point of contact, who walked ups all the way through… and once that process got started it happened just the way my contact said it would. All in all it was a really smooth process.”

- Vontoba Terry, Co-Founder and COO, Urban Hydration

Urban Hydration is a clean skincare and haircare company focused on relieving dry skin and hair. Their products are sold through retailers across the United States and on their website.

When their internet contract came up for renewal, Urban Hydration needed a more efficient and reliable internet provider to support their increased use of AI tools and communications platforms. They turned to Cogent for competitive pricing and superior service.

As an On-Net provider in Urban Hydration's office building—one of over 1,800 multi-tenant office buildings (MTOBs) where Cogent maintains On-Net presence—Cogent could offer unbeatable pricing, streamlined installation, and contract flexibility that perfectly matched Urban Hydration's needs.

Vontoba Terry, Co-Founder and COO said that since they made the switch to Cogent nine months ago, their office has been able to work more efficiently than with their previous provider. The seamless communication throughout the entire purchasing process and lack of downtime once installation was completed made all the difference.

“Cogent gave us a point of contact, who walked ups all the way through… and once that process got started it happened just the way my contact said it would. All in all it was a really smooth process.”

- Vontoba Terry, Co-Founder and COO, Urban Hydration