“They turned it on and we had internet in 17 days. It took them [competitors] 12 months, and they failed. I’ve never seen anything like that, and because of that, I immediately called up the New York City Office and said we are bringing Cogent over there.”

- Rob Verbanac, Director of IT, Spectorgroup Architecture LLP

Spectorgroup Architecture LLP is a third-generation, family-run architecture firm established in 1965. With offices in New York and Miami running high-volume applications, reliable connectivity is essential to ensuring nothing falls through the cracks.

Having spent over 30 years in the IT industry, Director of IT Rob Verbanac knows which vendors he can trust and which ones he can't. He's dealt with hidden fees, delayed installations, and everything in between.

When Verbanac was preparing to open Spectorgroup's Miami office, he spent nine months on weekly calls with technicians to make sure everything would be ready for move-in day. Two weeks before he was set to fly down for final setup, he was told the service wouldn't be ready and he would need to find another provider. A trusted industry colleague pointed him to Cogent.

After speaking with a Cogent representative who told him their circuit could be installed in a maximum of 17 business days, Verbanac was stunned. When he arrived in Miami on day 17 to finalize the installation, he watched in amazement as the Cogent technician flipped the circuit on — right on schedule. By the time he boarded his flight back to New York, he was already telling colleagues they were switching their service to Cogent.

That was two years ago. Since making the switch, Verbanac and Spectorgroup have had zero issues with their Cogent service. And when industry colleagues ask for recommendations, Cogent is his first and only answer.