"We had direct services from other places and then we set up service with you, and the service with you has been consistently operational. Your team has been very responsive and very customer service oriented to make sure that we get up as quickly as we can.”

– Ed Tennant, Director of Technology, Lyons Township High School District 204

Lyons Township High School District 204 in La Grange, Illinois has been utilizing Cogent services for over four years for not only the main public high school, but also four elementary schools, a Catholic school, a municipal center in the village, a library, and the dispatch center. With over 8,000 students utilizing the network, 100s using services at the municipal building and library, and critical services being deployed through the dispatch center, a consistent bandwidth provider was necessary to keep the village online, so they turned to Cogent to provide that.

Having to service multiple buildings with varying needs, Ed Tennant, Director of Technology knew that having a reliable network that allowed everyone to conduct day-to-day operations was crucial for not only student success at the schools but village events and safety through the municipal center and dispatch center. The district had used other providers in the past, but made the switch to Cogent because they wanted at product that had a good value.

Along with getting a good value, the reliable support team was a strong sticking point. Whenever there’s been issues, even outlier situations, the response time from the support team has been helpful. Not only a helpful support staff, but the overall consistency of the network has been key for the district not only having students succeed in the classroom, but also the village’s day to day operations.

"We had direct services from other places and then we set up service with you, and the service with you has been consistently operational. Your team has been very responsive and very customer service oriented to make sure that we get up as quickly as we can.”

– Ed Tennant, Director of Technology, Lyons Township High School District 204