"We previously had services from other providers and then we set up service with Cogent. The service with you has been consistently operational. Your team has been very responsive and very customer service oriented to make sure that we got up as quickly as we could, and stay running as much as we can”

– Ed Tennant, Director of Technology, Lyons Township High School District 204

Lyons Township High School District 204 in La Grange, Illinois has been utilizing Cogent services for over four years for not only the township's public high school, but also four elementary schools, a Catholic school, the municipal center in the village, the library, and the emergency services dispatch center. With over 8,000 students utilizing the network, 100s using services in the municipal building and library, and important services deployed through the dispatch center, a consistent bandwidth provider was necessary to keep everyone online, so they turned to Cogent to provide that.

Having to service multiple buildings with varying needs, Ed Tennant, Director of Technology, and the municipal partners knew that having a reliable network that allowed everyone to conduct day-to-day operations was crucial for not only student success at the schools but for village events and safety through the municipal facilities center and dispatch center. The district had used other providers in the past, but made the switch to Cogent because they wanted a reliable solution that offered a good value.

Along with ensuring a good value, the reliable support team was a strong sticking point. Whenever there have been issues, even outlier situations, the response times from the support team has been critical. Not only a helpful support staff, but the overall consistency of the network has been key for the district not just in having students succeed in the classroom, but also supporting the village’s day to day operations.

"We previously had services from other providers and then we set up service with Cogent. The service with you has been consistently operational. Your team has been very responsive and very customer service oriented to make sure that we got up as quickly as we could, and stay running as much as we can”

– Ed Tennant, Director of Technology, Lyons Township High School District 204