Cogent Communications

Service Level Agreement

100% network availability
99.9% packet delivery
<45 ms round trip latency (North America)
proactive outage notification

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services across over 137,603 Enterprise and NetCentric customer connections. Cogent serves over 228 markets in 54 countries across its facilities-based, all-optical IP network.

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