Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.
Cogent offers a very competitive Service Level Agreement (SLA) to all customers.
| IP Network Performance Statistics | Nov 2025 | Dec 2025 | Jan 2026 | Feb 2026 | Mar 2026 | Apr 2026 | Cogent SLA |
|---|---|---|---|---|---|---|---|
| Europe Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| North America Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| Intra-Europe Average Backbone Latency (ms) |
29.5 | 29.6 | 29.6 | 29.9 | 30.2 | 29.9 | <35.0 |
| North America Average Backbone Latency (ms) |
37.4 | 37.9 | 38.0 | 38.6 | 38.2 | 38.1 | <45.0 |
| New York - London Average Backbone Latency (ms) |
67.3 | 67.2 | 67.7 | 70.2 | 70.4 | 70.3 | <85.0 |
| Los Angeles - Tokyo Average Backbone Latency (ms) |
99.7 | 99.7 | 103 | 119 | 110 | 104 | <140.0 |