For customer service questions, Cogent's support group is available to you 24 hours a day. Please visit our Support Desk page for full contact information. Our support engineers will respond and open a trouble ticket to keep track of your inquiry until resolution.

You may also elect to visit Cogent's online account management portal eCogent, which allows you to open a ticket with our support team, perform online configuration updates, such as DNS change requests, and update your contact information.

If you need to report an abuse complaint, please contact our This email address is being protected from spambots. You need JavaScript enabled to view it. team (This email address is being protected from spambots. You need JavaScript enabled to view it.).