Some of our most common billing questions are answered below. If you don't see the information you need, please call us or email us as follows:

For North America

Billing Phone: 1-202-295-4380 (Please have your customer account number or order number ready).

Billing Toll Free: 1-877-7-COGENT (877-726-4368) Select option 1.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (Please include your Customer Account Number or order number).

For EMEA, South America, and Asia

Billing Phone: +33 1 49 03 18 00 (Select option 3)

Billing Fax: +33 149 03 19 60

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (Please include your Customer Account Number or order number).