Customer Support Engineer - Washington, DC

Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 204 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment. Matching 401k and stock options are also included.

Cogent is looking for a Customer Support Engineer that will be based out of our Washington, DC Headquarters. They will be a member of a team that works directly with Cogent's customers via phone and e-mail to respond to and resolve their service related issues. This position requires an individual with good verbal and written communication skills, who is self-motivated and is able to work in a fast paced dynamic environment.

Responsibilities:

Requirements:

This position is located at Cogent's Washington, DC Headquarters. To apply for this position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.