Success Stories
POWERLINE INICENTER ÅRHUS
ISP / Copenhagen, Denmark
Powerline es uno de los mayores operadores alternativos en Dinamarca, dónde presta servicio de telefonía fija, televisión por cable y servicios de acceso a Internet. El área de negocio de acceso a Internet presenta un importante crecimiento sostenido, por lo que Powerline tenía una imperiosa necesidad de ampliar su caudal de tránsito Internet para satisfacer la incesante demanda de sus clientes.. La rapidez en la entrega es uno de los elementos diferenciales que distinguen a Cogent. Gracias a su sencillo diseño de red y a la simplicidad de sus procesos operativos, Cogent es Capaz de reducir en gran medida los tiempos de entrega de servicio
Tras recibir la orden de Pedido de Powerline para un Puerto FastEthernet de 100 Mbit/s a las 5:19 de la tarde, el responsable comercial de Cogent se puso en contacto con el equipo de provisión de servicio para asegurarse que habían registrado la orden en el sistema. El servicio fue entregado, probado y puesto en pleno funcionamiento a las 2:34 de la tarde del día siguiente. ¡Habían transcurrido menos de 24 horas desde que se había recibido la orden de pedido! Tras esta experiencia Powerline comentó: “… el nivel de servicio de Cogent supera cualquier expectativa. Han sido un esfuerzo y una labor encomiables.”
WILLIAMS & JENSEN
Law & Lobbying Firm / Washington, DC USA
Williams & Jensen PLLC, a premier law and lobbying firm, relies on their 100 Mbps Internet access for a wide variety of bandwidth-intensive research functions. The 60-person Washington, D.C. office connected to the Internet via a burstable T-1 prior to signing up for Cogent's 100 Mbps service. As a law firm, Williams & Jensen conducts exhaustive legislative searches using multiple search engines and can examine vast quantities of documents online without hindering any other user's connectivity to the Internet. As a lobbying firm, they download massive volumes of Congressional bills and can do so in a matter of minutes as opposed to hours. To stay current on Congressional legislation, the Hill-savvy staff at Williams & Jensen often attends Congressional hearings. Before Cogent, this meant paying $35/hour for professional line wait services for sometimes multi-day line waiting to secure a seat in a packed hearing room. But with Cogent, the firm's lawyers and lobbyists can now watch high quality live Congressional hearings streamed directly to their PCs. In addition to greater efficiency and productivity levels resulting from their 100 Mbps connection, Williams & Jensen also welcomed the simplicity of flat rate billing. Their previous metered billing soared in the fall and winter months, when Congress was busiest, making their overall expenditures difficult to predict. For nearly two years now, Williams & Jensen has been one happy Cogent customer.
INPUT
Government Market Intelligence / Reston, VA USA
INPUT helps more than 1,000 clients win more than $45 billion in government technology contracts annually. Staying on top of over $500 billion in both federal, state and local, as well as European Union contract and grant opportunities requires very efficient data systems. The IT team at INPUT recognised early on that part of its competitive advantage hinged on the efficient use of technology. INPUT quickly developed plans for a number of applications that would increase efficiency, but together these apps required significantly more bandwidth than INPUT had in-house, even with a double T1. Enter Cogent. As soon as INPUT realised it had access to Cogent bandwidth, its plans became a reality. Today the company has all of its phone traffic carried over the Cogent network and fast web crawlers that comb millions of web pages daily to report updates on procurement opportunities. INPUT has researchers accessing federal databases to download opportunities, proposals, and requirements and its sales reps typically have up to 20 web demos with INPUT clients at a time. INPUT uses a single Cogent connection to the Internet and a layer 2 point-to-point connection to servers in its data centre. In addition to the technical advantages Cogent offers, its IT team reports appreciation for Cogent's responsive install team and simplified billing process.
CADWALADER, WICKERSHAM & TAFT LLP
Multinational Law Firm / New York, NY USA
Cadwalader, Wickersham & Taft LLP, one of the world's most prominent law firms, employs nearly 850 attorneys and staff at its One World Financial Centre headquarters in New York City's Financial District. Cadwalader originally ordered a dedicated Internet connection from a reseller of RBOC (Regional Bell Operating Company) services. Cadwalader anticipated no problems when placing the order two months in advance of the date the firm required the service to be operational. But with a series of delays, Cadwalader closely monitored the situation as days turned into weeks. The poor coordination between the reseller and RBOC became evident and neither party was able to assure service installation within the two-month timeframe. With no guarantee of service in sight, Cadwalader contacted Cogent. Cogent's independent fibre network runs directly into One World Financial Centre meaning guaranteed installation of any order within 17 days. And to accommodate Cadwalader's needs, Cogent handed off a dedicated Internet connection in less than 72 hours. That's 20 times faster than the 60 days originally allocated for the project!
UNIVERSIDAD GEORGE WASHINGTON UNIVERSITY
Washington, DC Estados Unidos de América
Satisfacer la demanda de ancho de banda de acceso Internet del cuerpo de estudiantes universitarios no es un reto sencillo. A finales del curso académico 2000/2001 la Universidad George Washington se enfrentaba a un dilema, incrementar el ancho de banda de su acceso Internet de forma considerable o establecer severos límites y restricciones en la capacidad de acceso de los estudiantes, lo que se asemejaba poco realista. La Universidad George Washington analizó el Mercado de acceso Internet, en busca de un caudal de acceso Internet muy grande y dedicado, un servicio estable, diversidad de rutas físicas, y sobre todo a un buen precio. La decisión se tomó de forma rápida y sencilla. La Universidad seleccionó a Cogent por sus prestaciones y competitiva política de precios, y pronto se percató no sólo de las excelencias del servicio, sino de la facilidad de instalación y el ancho de banda prácticamente ilimitado que disponía. A día de hoy la Universidad continua incrementando el número de aplicaciones y herramientas de gestión administrativa disponibles en la red para sus estudiantes. Habiendo experimentado un crecimiento en el pico de demanda superior al 300% en el último año académico, la Universidad George Washington confía a Cogent ser su mayor y principal proveedor de acceso Internet.
WUNDERGROUND.COM
Content Provider / San Francisco, CA USA
Service installed in one day, after two weeks of isolation from the Internet.
Wunderground.com is a classic example of how Cogent bandwidth has enabled a service that otherwise would be cost prohibitive. For over 10 years, Wunderground has been providing in-depth weather services to the general population, including the distribution of real-time and location-specific forecasts. Each year the company took advantage of the latest resources and expanded their website to include zip codes searches, weather warnings and advisories, and high resolution satellite imagery. But with each new addition to their site, they required more and more bandwidth. Ultimately, the company found itself making painful online concessions, eliminating or scaling back features that were too demanding. They took steps to scour their entire Web site, reducing the colour and size of every icon, removing a majority of their online imagery and optimising everything possible. This impacted one of their most comprehensive, yet largest bandwidth online features, their Animated Radar product, a favourite among site visitors. But there was no alternative at the time, as bandwidth was a major expense for the company, second only to salaries. Everything changed when they contracted with Cogent for bandwidth. Suddenly, the sky was the limit. They immediately saw a difference, not only because of the additional bandwidth, but also because it was dedicated and non-oversubscribed. Immediately they were able to restore old Web site features and make plans to add new bandwidth-intensive capabilities--without compromising the speed of their network or site. They were back in business!
MONEY MANAGEMENT INSTITUTE
Association / Washington, DC USA
Money Management Institute is the national association for the rapidly growing managed account industry, representing the interests of many financial advisors and investors. As with all financial organisations, connectivity to clients and members is critical to their success. Late last year, the Institute moved its employees to new office space, just down the street from its old location. All details of the move were handled, with their Internet provider notified of the move date well in advance. Unfortunately, upon arrival in their new offices, the Institute had no Internet access. Multiple calls to their provider resulted in two more weeks of broken promises and delivery dates. Employees were forced to work from home to get email access and net meetings defaulted to less-effective conference calls. Finally, the Institute heard from a fellow tenant that they were in a Cogent lit building. They placed an order on a Wednesday afternoon and were up and running the next day! Today the company gets multiple times their previous bandwidth for roughly the same price. Their favourite part about Cogent bandwidth? Our quick response time and our outstanding network performance (no downtime!).
BLANK ROME, LLP
Law Firm / Philadelphia, PA, USA
Blank Rome is a growing, national law firm based in Philadelphia. With over 450 attorneys and a total of more than 1,150 personnel in 11 offices spread across the Eastern U.S., bandwidth demands at the Firm's larger offices were sky-rocketing over the past few years. The Firm had previously functioned adequately with T1 connectivity in each office, but sluggish access to centrally run systems was becoming increasingly evident. Technology was not keeping up with the requirements of the Firm, and--in a world of billable hours and tight schedules--there is no room for such bottlenecks. Because Blank Rome was located in Cogent powered buildings in Philadelphia and New York City, they had access to dramatically increased bandwidth for a very favourable price. The choice was obvious. Cogent connected the primary One Logan Square office for Blank Rome, allowing the company to funnel much of their external Internet access through this location. Similarly, the Firm was able to provide faster access to its centralised software applications, such as InterAction, its CRM system, and Carpe Diem, the Firm's time-entry system to its large New York office. Blank Rome reports that it is difficult to quantify the savings they've enjoyed as a result of the additional Cogent bandwidth, but they note there certainly is increased productivity in the Firm's offices connected by Cogent. Today, the Firm's Cogent connectivity is being extended to its Washington, DC office, in addition to the New York and Philadelphia office connections.