Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment.

Compensation: The salary range is between $80,000 and $100,000

Responsibilities:

Cogent Communications is seeking an enthusiastic professional to be a Data Center/Facilities Operations Manager in the Northern California market area. The position will manage data centers for Cogent in the Market and will also require travel to the other markets that the employee does not reside in.

The hours are Monday-Friday, 8 hours per day, mainly during regular business hours. The successful applicant will also be required to be on-call 24/7/365 and will require occasional overnight work to support planned maintenance events.

Applicant must:

• Be able to work with minimal supervision
• Multi-task multiple tasks and projects in parallel
• Manage vendors to deliver against contracts and orders
• Be familiar with data center facilities and operational best practices
• Must have knowledge of facilities engineering and critical equipment in the data center (electrical, HVAC systems, power systems such as UPS units and generators, etc)
• Must have knowledge of cabling and basic networking practices, required to perform various types of work orders and customer installs
• Deliver excellent service to Cogent’s data center customers
• Be able to travel to other data center sites in North America
• Be able to respond to issues, emergencies, and other matters that require a dispatch to a site
• Perform light physical labor as required from time to time
• Must be proficient in laptop/computer skills, typing, and data entry, as documentation will be a key part of this position

Qualifications:

Responsible for managing all operations for the datacenters assigned to the COPS Manager responsibility, including but not limited to:

• Work Orders (Allocate/install cabinets, circuit cross connects, circuit testing, engage electrical contractor to install power)
• Manage large/special projects when they arise (HVAC augmentation, UPS augmentation, assist with new data center acquisitions, etc.)
• Managing/scheduling/overseeing maintenances & repair work with vendors/contractors (as well as coordinating events with the NOC
• Identifying vendors and acquiring/renewing preventative maintenance contracts
• Maintaining databases and spreadsheets e.g. cabinet/rack inventory
• Programing/maintaining monitoring devices, software, and web sites
• 24/7 on-call position: Must be able to respond to urgent events when they occur
• Work support tickets for access, environmental issues, etc
• Will be required to run audits (billing, security-related, etc.)
• Be involved in billing/finance regarding contractors (generate POs for PMs and repair work, update billing databases, etc.)
• Be familiar with and able to work with Microsoft Office programs such as Outlook, PowerPoint, Visio, Excel, Word
• Assist cross functional teams with issues, customer related matters, questions, etc

COVID-19 Policy:

Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated with one booster against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for the Data Center Operations position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.